Shopping
What payment methods do you accept?
We accept the following payment methods: Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can track your order's progress on the shipping carrier's website.
Do you offer gift wrapping?
Yes, we offer gift wrapping for an additional fee. Please select the gift wrapping option at checkout.
Shipping
How much does shipping cost?
Shipping costs are calculated at checkout based on your order's destination and weight. You can view the estimated shipping cost before completing your purchase.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Do you ship internationally?
We currently ship to all addresses within the United States. We are working to expand our shipping services in the future.
Returns
Can I return an item?
Yes, you can return most items within [Number] days of receiving your order for a full refund or exchange.
How do I return an item?
To initiate a return, please contact our customer service team at hr@thaoanhfashion or by phone at +1 233-422-8913 to request a return authorization. You can then ship the item back to us using a trackable shipping method.
Who pays for return shipping?
You are responsible for the return shipping costs unless the return is due to a defect or error on our part.
Other
How do I contact customer service?
You can reach our customer service team by email at hr@thaoanhfashion or by phone at +1 233-422-8913.
What is your privacy policy?
You can read our full privacy policy here.
Where is Thaoanhfashion located?
We are located at 80395 Abshire Shoal, Johnathanstad, Oklahoma, United States, 92605.